FixRent (“we”, “us”) helps landlords track rent and utilities. This policy explains what we collect, why, and your rights. We never sell your data, and we never process or hold your tenants' rent.
What we collect
- Account data — your email and authentication details, and optional profile settings (display name, default currency and timezone).
- Data you enter — properties, units, tenants (including tenant name and contact details you choose to add), charges, meter readings, and invoices.
- Billing data — if you subscribe, your subscription status and a Lemon Squeezy customer reference. We use Lemon Squeezy as our Merchant of Record to securely process your payments. We do not store your full credit card information on our servers. Your payment data is subject to Lemon Squeezy's Privacy Policy.
- Usage data — basic, privacy-friendly analytics (page views, performance) to improve the product.
How we use it
To provide the service (compute who owes what, generate invoices, send you nothing you didn't ask for), to operate your account and subscription, and to keep the product secure and reliable. Our legal basis is performance of our contract with you and our legitimate interest in running the service.
Who we share it with
Only the processors that run FixRent: Supabase (database, authentication, file storage), Vercel (hosting and analytics), and Lemon Squeezy (our Merchant of Record for subscription billing). We do not sell or rent your data to anyone.
Where it's stored & how it's protected
Data is stored on managed infrastructure in the EU. Every record is isolated to your account with database row-level security, so other landlords can never see your data.
Your rights
You can access, correct, export, or delete your data at any time, yourself, in the app or on the website:
- Export — Settings → Download my data gives you a ZIP with all your properties, tenants, charges, readings, invoices, payments, expenses and notifications (JSON + CSV).
- Delete — Settings → Delete account permanently deletes your account and all of that data immediately, including uploaded photos and receipts. We keep only a minimal record that a deletion happened (with a one-way hash of your email). See how account deletion works.
If you can't sign in, email us and we'll handle the request for you.
Cookies
We use a single essential cookie to keep you signed in. Analytics is cookieless.
Changes & contact
We'll post any changes here with a new date. Questions or requests: privacy@fixrent.app.